Website, Online Trading Portal and Electronic Services
These Terms of Use govern your access to and use of the website, online trading portal, mobile applications, electronic platforms, digital services and any related online facilities made available by SJ Securities Sdn Bhd [Company No.: 198501009222 (141671-T)] (“SJ Securities”, “SJS”, “Company”, “we”, “our” or “us”).
These Terms of Use apply to, among others, www.sjsec.com.my, SJenie, online trading services, client portals, market information pages, account access services, electronic order facilities and any other digital or electronic services operated, provided or made available by SJ Securities from time to time, whether directly or through third-party service providers.By accessing, browsing, registering, logging in, using or continuing to use any part of our website, portal, platform or electronic services, you acknowledge and agree that you have read, understood and agreed to be bound by these Terms of Use.If you do not agree with these Terms of Use, you must immediately discontinue access to and use of our website, portal, platform and electronic services.
1.1 In these Terms of Use, unless the context otherwise requires:
“Account” means any trading account, CDS account, nominee account, margin account, cash upfront account, online trading account or any other account maintained by you with SJ Securities.
“Authorised Person” means any person authorised, appointed, permitted or represented by you to give instructions, access your Account, operate any service, submit documents, communicate with SJ Securities or deal with SJ Securities on your behalf.
“Bursa Malaysia” means Bursa Malaysia Securities Berhad, Bursa Malaysia Depository Sdn Bhd, Bursa Malaysia Securities Clearing Sdn Bhd and/or any related exchange, clearing house, depository or regulatory entity, where applicable.
“Content” means all information, materials, data, text, graphics, images, logos, market data, reports, research, announcements, documents, software, tools, links, downloads, charts, calculators, trading information and other materials made available through our website, portal, platform or Electronic Services.
“Electronic Services” means all online, mobile, digital, electronic, automated or technology-based services provided by or through SJ Securities, including online trading, account access, order placement, order amendment, order cancellation, market data, portfolio information, statement access, client communications, electronic forms, digital onboarding and any related services.
“Information Sources” means Bursa Malaysia, exchanges, market data providers, information vendors, news providers, technology vendors, order management system providers, custodians, nominees, banks, service providers and any other third party from whom information, data, content, system support or services may be obtained.
“Platform” means any website, portal, application, mobile application, electronic trading system, client access system, order management interface, digital channel or electronic facility made available by SJ Securities.
“User”, “you” or “your” means any person who accesses, browses, registers, logs in, uses or attempts to use our website, portal, platform or Electronic Services, including clients of SJ Securities.
1.2 Words importing the singular shall include the plural and vice versa.
1.3 References to laws, rules, regulations, directives, guidelines, notices or requirements shall include any amendment, replacement, re-enactment or consolidation of the same from time to time.
2.1 By accessing or using our website, portal, platform or Electronic Services, you represent, warrant and undertake that:
2.2 These Terms of Use shall be read together with all other applicable account opening forms, trading terms, margin terms, nominee terms, online trading agreements, client agreements, risk disclosure statements, privacy notices, product terms, service terms and any other documents issued or made available by SJ Securities.
2.3 In the event of any inconsistency between these Terms of Use and any specific client agreement, trading agreement, account-specific terms or product-specific terms, the specific agreement or account-specific terms shall prevail to the extent of such inconsistency.
2.4 SJ Securities may require you to accept these Terms of Use through electronic acceptance, including by clicking “I Agree”, “Accept”, “Continue”, logging in, accessing, browsing, registering or continuing to use the website, portal, platform or Electronic Services.
2.5 Your continued access to or use of the website, portal, platform or Electronic Services shall constitute your continuing acceptance of these Terms of Use.
3.1 SJ Securities may provide access to certain website features, online trading services, client portals, account information, market data, order placement functions and other Electronic Services, subject to eligibility, approval, account status, system availability, regulatory requirements, operational requirements and internal policies.
3.2 SJ Securities may at any time, with or without prior notice and without liability:
3.3 SJ Securities does not guarantee that the website, portal, platform or Electronic Services will be available at all times, uninterrupted, error-free, secure, timely or free from defects.
3.4 You are responsible for ensuring that you have suitable equipment, internet access, software, browser compatibility, cybersecurity protection and other arrangements necessary to access and use the website, portal, platform or Electronic Services.
3.5 SJ Securities may conduct maintenance, updates, upgrades, testing, system changes or service improvements at any time. During such periods, access to the website, portal, platform or Electronic Services may be interrupted, delayed, restricted or unavailable.
3.6 SJ Securities may determine the manner, method, medium, channel and conditions by which the website, portal, platform or Electronic Services are made available.
4.1 All Content made available through our website, portal, platform or Electronic Services is provided for permitted use in connection with the relevant services made available by SJ Securities.
4.2 You shall use the Content only for lawful purposes and only in accordance with these Terms of Use, applicable laws, applicable client agreements and any instructions issued by SJ Securities.
4.3 You must not reproduce, copy, distribute, publish, broadcast, transmit, modify, adapt, sell, license, commercially exploit or otherwise use any Content except as expressly permitted by SJ Securities in writing.
4.4 SJ Securities may amend, update, remove, replace or restrict access to any Content at any time without prior notice.
4.5 SJ Securities may rely on Information Sources for certain Content, market data, prices, quotes, news, announcements, reports, charts, tools, calculations and other information made available through the website, portal, platform or Electronic Services.
4.6 You acknowledge that Content may be subject to separate terms, conditions, restrictions or requirements imposed by SJ Securities, Bursa Malaysia, Information Sources or other third-party providers.
5.1 Unless expressly agreed in writing under a separate engagement or client agreement, your access to or use of the website, portal, platform, Content or Electronic Services does not create any advisory, fiduciary, consultancy or professional relationship between you and SJ Securities.
5.2 SJ Securities does not, merely by making available the website, portal, platform, Content or Electronic Services, assume responsibility for determining the suitability, appropriateness or merits of any transaction, investment, trading strategy or decision for you.
5.3 You remain responsible for your own decisions, instructions, orders, transactions and use of the website, portal, platform and Electronic Services.
5.4 Where separate advisory, corporate finance, research, dealing, margin, nominee, custody or other regulated services are provided, such services shall be governed by the applicable engagement letter, client agreement, account terms, regulatory requirements and internal approvals.
6.1 Where you are approved to use online trading or electronic order services, you may be permitted to place, amend or cancel orders through the relevant Platform, subject to account status, trading limits, credit limits, regulatory requirements, market rules, system availability and SJ Securities’ internal policies.
6.2 SJ Securities may rely and act on any instruction, order, amendment, cancellation, communication or request received through your login credentials, User ID, password, trading PIN, security code, device, registered email, registered mobile number or other approved authentication method.
6.3 Any instruction, order, amendment, cancellation, communication or request received through your credentials or approved access method shall be deemed to have been given by you, whether or not it was actually authorised by you.
6.4 SJ Securities is not obliged to verify the identity or authority of any person using your login credentials, password, PIN, security code, device or approved access method.
6.5 You acknowledge and agree that:
6.6 You are responsible for checking your order status, trade confirmation, contract notes, account statements and transaction records promptly.
6.7 You must immediately notify SJ Securities of any unauthorised transaction, incorrect order, failed order, inaccurate confirmation, suspicious activity, discrepancy or error in your Account.
6.8 SJ Securities may record, monitor, retain and rely on electronic records, telephone records, system logs, audit trails, emails, messages and other communications relating to your access, instructions, orders, transactions and use of the Electronic Services.
6.9 In the event of any conflict between your instruction and SJ Securities’ records, SJ Securities’ records shall prevail, save for manifest error.
7.1 You are solely responsible for maintaining the confidentiality, security and proper use of your User ID, password, trading PIN, security code, device, authentication method and Account access credentials.
7.2 You must not disclose, share, transfer, lend or allow any other person to use your login credentials, password, PIN, security code, device, authentication method or Account access.
7.3 You are responsible for all activities, instructions, orders, communications and transactions carried out through your Account or credentials, whether authorised by you or not.
7.4 You must immediately notify SJ Securities if:
7.5 SJ Securities may suspend, restrict or disable your access if it suspects that your Account, credentials, device or authentication method have been compromised or misused.
7.6 SJ Securities shall not be liable for any loss, damage, cost or claim arising from your failure to safeguard your credentials, device or authentication method or your failure to notify SJ Securities promptly of any unauthorised access or suspicious activity.
8. Electronic Trading, Technology and System Risks
8.1 You acknowledge that the use of websites, portals, online trading platforms, mobile applications and Electronic Services involves inherent technology, operational and system risks, including:
8.2 You are responsible for taking reasonable cybersecurity and operational precautions, including using secure devices, updated software, strong passwords, anti-virus protection, secure networks and safe browsing practices.
8.3 SJ Securities may implement security controls, authentication requirements, access restrictions, monitoring, alerts, session time-outs, system limits or other measures to protect the website, portal, platform, Electronic Services and Accounts.
8.4 You shall comply with all security procedures, authentication requirements and instructions issued by SJ Securities from time to time.
8.5 SJ Securities may decline, delay, suspend or refuse access, instructions or transactions where it considers that there is a security, operational, technology, fraud, regulatory or risk concern.
9.1 SJ Securities may appoint, engage, use, rely on or outsource functions, services, systems, processes or activities to third-party service providers, including technology providers, order management system providers, trading system providers, market data providers, cloud service providers, cybersecurity providers, payment service providers, custodians, sub-custodians, nominees, banks, professional advisers and other vendors.
9.2 You acknowledge that certain services, systems, information, data, links, functions or facilities may be provided, supported, hosted, maintained, processed or operated by third-party service providers.
9.3 SJ Securities may change, replace, suspend, discontinue or migrate any third-party service provider, system, platform, vendor arrangement or technology arrangement at any time, subject to applicable laws and regulatory requirements.
9.4 SJ Securities may disclose or transmit information to third-party service providers where necessary for account administration, trade execution, settlement, custody, regulatory reporting, technology support, risk management, compliance, legal enforcement or provision of services.
9.5 Your use of any service, system, information, function or facility involving a third-party service provider may be subject to additional terms, conditions, restrictions or requirements imposed by such third-party service provider.
10.1 All rights, title and interest in the website, portal, platform, software, systems, Content, design, layout, text, graphics, logos, trademarks, trade names, service marks, data, tools and materials belong to SJ Securities, its licensors or the relevant third-party owners.
10.2 You are granted a limited, revocable, non-exclusive, non-transferable right to access and use the website, portal, platform and Electronic Services for your own lawful and permitted use, subject to these Terms of Use.
10.3 You must not, without SJ Securities’ prior written consent:
10.4 Nothing in these Terms of Use shall transfer any intellectual property rights to you
11.1 You must not use the website, portal, platform or Electronic Services:
11.12 SJ Securities may suspend, restrict or terminate your access if it suspects any prohibited, unauthorised, suspicious or improper use.
11.3 SJ Securities may report any suspected unlawful, fraudulent, abusive or market misconduct activity to the relevant authorities, regulators, exchanges or enforcement agencies.
12.1 Our website, portal, platform or Electronic Services may contain links to third-party websites, platforms, applications, services or resources.
12.2 Such links are provided for convenience only and do not constitute approval, sponsorship, recommendation, representation or assumption of responsibility by SJ Securities.
12.3 SJ Securities does not control and is not responsible for the content, accuracy, availability, security, privacy practices, terms, operation or conduct of any third-party website, platform, application or service.
12.4 Your access to and use of third-party websites, platforms, applications or services is at your own discretion and subject to the relevant third party’s terms and conditions.
12.5 SJ Securities may remove, disable or restrict any third-party link at any time without prior notice.
13.1 SJ Securities may collect, use, process, store, disclose and transfer personal data in accordance with the Personal Data Protection Act 2010, applicable laws, regulatory requirements and SJ Securities’ Personal Data Protection Notice / Privacy Policy.
13.2 By using the website, portal, platform or Electronic Services, you acknowledge that the processing of personal data is governed by SJ Securities’ Personal Data Protection Notice / Privacy Policy.
13.3 This clause is intended as a cross-reference only and shall not replace or limit the terms of SJ Securities’ Personal Data Protection Notice / Privacy Policy.
14.1 SJ Securities may communicate with you through any method permitted by law or accepted by SJ Securities, including:
14.2 Any notice or communication sent to your last known address, registered email address, registered mobile number or made available through the website, portal or platform shall be deemed received in accordance with SJ Securities’ applicable notice provisions or, where no specific period is stated, upon transmission, publication or dispatch.
14.3 You are responsible for ensuring that your contact details with SJ Securities are accurate, complete and updated.
14.4 SJ Securities shall not be responsible for any failure, delay or non-receipt of communication arising from inaccurate, outdated or incomplete contact details provided by you.
14.5 Electronic notices, records, confirmations and communications may be treated as written notices or records for the purposes of these Terms of Use and any applicable client agreement.
15.1 You agree to pay all applicable fees, brokerage, commission, charges, levies, taxes, duties, interest, penalties, service fees, platform fees, data fees, legal costs, recovery costs and other amounts payable in connection with your Account, transactions or use of services.
15.2 SJ Securities may debit your Account for any amount due, subject to applicable laws, rules, agreements and internal procedures.
15.3 SJ Securities may revise, impose or vary fees, charges or service terms from time to time, subject to applicable notice requirements.
15.4 You shall be responsible for all taxes, duties, levies, charges and regulatory fees applicable to your transactions, Account or use of services.
15.5 Any failure to pay applicable fees, charges or amounts due may result in restriction, suspension or termination of access to the relevant services.
16.1 To the fullest extent permitted by law, SJ Securities, its directors, officers, employees, representatives, agents, nominees, related companies, licensors, vendors and service providers shall not be liable for any loss, damage, cost, claim, liability or expense arising from or in connection with:
16.2 Nothing in these Terms of Use shall exclude liability which cannot be excluded under applicable law.
16.3 Where liability cannot be excluded but may be limited, SJ Securities’ liability shall be limited to the maximum extent permitted by law.
16.4 SJ Securities shall not be liable for any loss arising from your breach of these Terms of Use, negligence, fraud, misconduct, failure to follow instructions, failure to maintain account security or failure to comply with applicable laws and requirements.
17.1 You agree to indemnify and hold harmless SJ Securities, its directors, officers, employees, representatives, agents, nominees, related companies, licensors, vendors and service providers from and against all claims, losses, liabilities, damages, costs and expenses, including legal costs on a solicitor-client basis, arising from or in connection with:
17.2 This indemnity shall survive termination, suspension or discontinuance of your access to the website, portal, platform or Electronic Services.
18.1 SJ Securities may at any time suspend, restrict, block, terminate or disable your access to the website, portal, platform or Electronic Services, with or without notice, where SJ Securities considers it necessary or appropriate, including where:
18.2 SJ Securities shall not be liable for any loss, damage, cost or claim arising from any suspension, restriction, termination or discontinuance of access or services.
18.3 Termination or suspension of access shall not affect any accrued rights, obligations, liabilities, transactions, fees, charges, indemnities or legal remedies existing prior to such termination or suspension.
18.4 Any provisions which by their nature are intended to survive termination shall continue to apply, including provisions relating to intellectual property, limitation of liability, indemnity, governing law, regulatory compliance and outstanding obligations.
19.1 SJ Securities may amend, vary, supplement, replace or update these Terms of Use at any time and from time to time.
19.2 Any amendment may be notified through the website, portal, email, statement message, client notice, public notice or any other method determined by SJ Securities.
19.3 Your continued access to or use of the website, portal, platform, Account or Electronic Services after the effective date of any amendment shall constitute your acceptance of the amended Terms of Use.
19.4 If you do not agree to any amendment, you must discontinue use of the website, portal, platform and Electronic Services.
19.5 SJ Securities may determine the effective date of any amendment, subject to applicable laws, rules and regulatory requirements.
20.1 You acknowledge that SJ Securities is subject to applicable laws, rules, directives, guidelines, notices and requirements issued by, among others, Bursa Malaysia, Securities Commission, Bank Negara Malaysia, Bursa Malaysia Depository Sdn Bhd, Bursa Malaysia Securities Clearing Sdn Bhd and other relevant authorities.
20.2 SJ Securities may take any action, refuse any instruction, disclose any information, suspend any service, impose any restriction, delay any transaction or terminate any access where necessary or appropriate to comply with applicable legal, regulatory, supervisory, exchange, depository, clearing, risk management or internal control requirements.
20.3 Nothing in these Terms of Use shall restrict SJ Securities from complying with any law, regulation, court order, regulatory direction, exchange rule, depository requirement, clearing requirement or lawful request from any authority.
20.4 You agree to provide all information, documents, confirmations and assistance reasonably required by SJ Securities for regulatory, legal, compliance, risk management, audit, operational or internal control purposes.
20.5 SJ Securities may report, disclose or provide information relating to you, your Account, transactions, instructions or use of services to regulators, exchanges, depositories, clearing houses, law enforcement agencies, courts, auditors, professional advisers or other parties where required or permitted by law, regulation, rule, directive, guideline, court order or lawful request.
21.1 SJ Securities shall not be liable for any delay, failure, interruption, restriction, suspension or non-performance caused by events beyond its reasonable control, including:
21.2 SJ Securities may take such steps as it considers appropriate in response to a force majeure event, including suspending, restricting, delaying or modifying access to any service.
22.1 If any provision of these Terms of Use is found to be invalid, illegal, void or unenforceable, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
22.2 If such modification is not possible, the relevant provision shall be severed and the remaining provisions shall continue in full force and effect.
22.3 The invalidity, illegality, voidness or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.
23.1 No failure, delay or omission by SJ Securities in exercising any right, power, discretion or remedy shall operate as a waiver of that right, power, discretion or remedy.
23.2 Any waiver must be expressly made in writing by SJ Securities.
23.3 Waiver of any breach shall not constitute a waiver of any continuing, subsequent or other breach.
24.1 You may not assign, transfer or novate any of your rights or obligations under these Terms of Use without SJ Securities’ prior written consent.
24.2 SJ Securities may assign, transfer, novate, subcontract, delegate or otherwise deal with any of its rights or obligations under these Terms of Use to any related company, successor, service provider, vendor or third party, subject to applicable law.
24.3 These Terms of Use shall be binding on and shall benefit the parties and their respective successors and permitted assigns.
25.1 These Terms of Use, together with all applicable client agreements, account terms, trading terms, risk disclosures, privacy notices and other documents issued or made available by SJ Securities, constitute the entire agreement governing your use of the website, portal, platform and Electronic Services.
25.2 These Terms of Use supersede all prior website terms or electronic service terms to the extent they relate to general website, portal, platform or Electronic Services usage.
25.3 Nothing in these Terms of Use shall limit any rights, powers, protections or remedies available to SJ Securities under any other applicable agreement, law, rule, regulation, directive, guideline or requirement.
26.1 These Terms of Use shall be governed by and construed in accordance with the laws of Malaysia.
26.2 You agree to submit to the exclusive jurisdiction of the courts of Malaysia in respect of any dispute arising from or in connection with these Terms of Use, the website, portal, platform or Electronic Services.
26.3 SJ Securities may, where permitted by law, commence proceedings or take enforcement action in any other jurisdiction where it considers necessary or appropriate to protect or enforce its rights.
For enquiries relating to these Terms of Use, you may contact SJ Securities at:
SJ Securities Sdn Bhd
26, Jalan Pendaftar U1/54, Temasya Glenmarie,
40150 Shah Alam, Selangor Darul Ehsan, Malaysia.
Website: www.sjsec.com.my
Email: []
By clicking “I Agree”, “Accept”, “Continue”, logging in, accessing, browsing, registering or continuing to use SJ Securities’ website, portal, platform, SJenie, online trading system or Electronic Services, you confirm and acknowledge that: